Buyer FAQ
Commercial questions to resolve before sampling.
What is the MOQ for fully custom mahjong sets?
Fully custom production starts from 200 sets. Small custom projects can be reviewed when the buyer accepts a higher unit cost.
How can ready-stock acrylic references be used?
Use a photographed SKU to compare acrylic construction, layer count, and color direction before a custom project. Each yellow box contains 160 acrylic Mahjong tiles only; exact SKU quantity and final quotation are confirmed before ordering.
Which tile counts do you support?
We support 160-tile and 166-tile U.S.-market projects, plus buyer-specified configurations after feasibility review. Compare 160 vs. 166-tile American Mahjong sets before approving the exact tile manifest.
What should I send for a quote?
Send the product type, quantity, tile count or mat size, artwork status, packaging needs, delivery country or ZIP code, and target timing.
Can you support private label packaging?
Yes. Options can include bags, cases, rigid boxes, inserts, sleeves, labels, and carton marks, subject to project review.
How is quality reviewed before shipment?
Checkpoints can cover approved artwork, dimensions, finish, print clarity, assembly, set completeness, packaging fit, carton marks, and agreed pre-shipment evidence.
Can I place the order through Alibaba Trade Assurance?
Trade Assurance support is available for qualified B2B orders. Request the correct order route during quoting.
Do you ship outside the United States?
Yes. Global shipping can be reviewed based on destination, order size, pack-out, and preferred transport method.